As the benchmark of marketing success is not determined by the signing of a purchase order, PT Duta Terang Rubberindo believes in catering to customers beyond the achievement of sales target through its after-sales parts and services department.

Focusing on maintaining the highest level of customer satisfactions and understanding that a non-functional equitment could severely affect the manufacturing process of its customers, our technician are trained to arrived quickly on scene and perform the necessary repair works within the shortest possible timeframe.

Based on our experience and expertise, costly breakdown of crucial operating electrical equipment could also be prevented under an annual contractual basis. With the ability of anticipating and detecting any potential failures, this scheme is designed to ensure smooth business operation for our customer’s crucial electrical equipment.